Safety
Medical boundaries, built in
If you think you may have a medical emergency
Call 911 or go to the nearest emergency department. StrandLens is not monitored and cannot respond to urgent concerns.
StrandLens will never
- Confirm a diagnosis
- Claim to identify the definitive root cause of hair loss
- Prescribe medication
- Recommend starting, stopping or changing prescription treatments
- Promise hair regrowth
- Invent laboratory values
- Invent precise follicle or density measurements from ordinary photographs
- Replace a dermatologist or physician
The language we use
- “Possible contributing factor”
- “Based on the information provided”
- “This may be worth discussing with a clinician”
- “The uploaded laboratory report marks this value outside its stated range”
- “This visual comparison is limited by lighting, angle or image quality”
- “StrandLens cannot diagnose the cause of hair changes”
A reviewable knowledge base
Test mode · unreviewedContributing-area rules, escalation triggers, suggested discussion topics, plan content and ingredient guidance live in a versioned, configurable knowledge base (currently v0.1.0) — separate from the app's interface — so a licensed dermatologist can review every rule. Until that review happens, all such content is labelled TEST MODE.
How escalation works
When configured rules match what you've entered, StrandLens shows a calm notice such as:
Some of the information entered may benefit from professional evaluation. StrandLens cannot determine the cause or urgency. Consider arranging an appointment with a qualified dermatologist or physician.
For potentially urgent symptoms (for example open sores or swelling), it advises timely medical care without naming a condition.
The safety layer
Generated sections are checked for confirmed diagnoses, prescriptions or doses, guaranteed results, lab values not in your report, unsupported medical claims and recommendations to stop prescribed treatment. If a section fails, it is replaced with:
StrandLens could not safely generate this section. Please consult a qualified healthcare professional.